for TwistedPair Ltd, TwistedPair International Limited and TwistedPair Europe Limited
1. Introduction
The TwistedPair companies listed above are committed to protecting the privacy of our users, customers and suppliers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our cloud-based software.
2. Information We Collect
We may collect the following types of personal information:
Names
Addresses
Email Addresses
3. How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services.
To manage user accounts and support.
To communicate with you regarding your account and services.
To improve our software and user experience.
4. Data Storage and Security
We store your personal information in secure cloud-based environments. We implement reasonable security measures to protect your information from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet is completely secure.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may engage third-party service providers to assist us in operating our software and conducting our business, who will only have access to your information as necessary to perform their functions.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests.
6. Your Rights
You may have certain rights regarding your personal information, including:
The right to access your personal information.
The right to correct any inaccuracies in your personal information.
The right to request the deletion of your personal information.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our website with a new effective date. We encourage you to review this Privacy Policy regularly for updates.
8. User Information Sharing Policy
To maintain the integrity and confidentiality of your data, we ask that users refrain from sharing personal or sensitive information within our software. This includes, but is not limited to:
Personal data of others without their consent.
Confidential business information not relevant to the software's intended use.
Users are responsible for ensuring that any information entered into our software complies with applicable laws and regulations.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact;